Informativa sulle spedizioni
1. Order Processing
Orders are processed within 1-2 business days after payment is received. Orders placed on weekends or holidays may take longer to process. Once your order is processed, you will receive a shipping notification with tracking information.
2. Shipping Methods
We offer international shipping with a flat rate. The available options will be displayed during checkout.
3. Delivery Times
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International Shipping: 8-14 business days, depending on the destination.
Please note that delivery times may vary due to external factors such as weather or holidays.
4. Shipping Fees
- Free Shipping on orders over €150.
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Shipping Fee: €5.99 for orders under €150.
Shipping costs will be calculated at checkout.
5. Order Tracking
Once your order is shipped, you will receive a tracking number. You can track your order through the "Track My Order" page on our website.
6. Shipping Address
It is the customer’s responsibility to provide a correct shipping address. We cannot be held responsible for lost or misplaced packages due to an incorrect address provided.
7. International Shipping and Customs Duties
There are no additional customs duties or taxes for international orders. All shipments are free from hidden charges.
8. Order Modifications
If you wish to modify an order before it has been shipped, please contact us as soon as possible via email at vespromilanoofficial@gmail.com. We will try to assist you with any changes.
9. Returns and Refunds
Returns and refunds are only accepted if the product arrives damaged or if an incorrect item was shipped. In this case, only returns are permitted. Please contact us at vespromilanoofficial@gmail.com to arrange the return.