FAQ

What are the shipping times?

Orders are typically delivered within 7-10 business days.

 

Do you offer free shipping?

Yes, we offer free shipping on orders over €100. For orders below €100, a shipping fee of €5.99 applies.

 

Can I return a product if I'm not satisfied?

Yes, returns are accepted within 14 days of receiving your order, as long as the item is unused and in its original condition.

 

Can I track my order?

Yes, all orders include a tracking number that will be provided to you once the order is shipped.

 

What happens if I receive a damaged product?

If you receive a damaged product, we will provide a full refund or replacement.